Frequently asked questions

We would love to hear from you. You can contact us in
any of the following ways:
 T: 01903 204867
 E:
 W:
 Our contact form is HERE
 Or you can write to us at – 119c Tarring Road Worthing West Sussex BN11 4HE

We offer a supply and install service for our entire product range within our service area (as shown below):

Yes, our supply only service is nationwide. Our products are not complicated for your local builder or handyman to install.

We are sorry but we don’t have preferred suppliers outside our service area (as shown on the map on our contact page ) However, our products are specifically designed to be easy to install. Speak to your local builder or handyman, and if you have any concerns, we will be happy to talk to them.

In most cases we are very happy to send a product sample, call us on 01903 204867 to talk through your requirements.

Location – local and nationwide delivery

Unfortunately they aren’t (with the exception of a new build disability ramp) If you would like to find out more then give us a call on 01903 204867

 Supply only – we work to an average of between 7-10 days from the day of order. Please ask for specific lead time when requesting a quote or at time of order.

 4-6 weeks – supply & installation

Have a look at our ‘How to Choose Your Perfect Handrail’ guide HERE – or call us on 01903 204867 and have a chat with one of our very friendly team, we’re here to help.

If you’re not sure how to order, visit our How to Order page HERE

If you visit our portfolio page you will find images of our product catalogue. When you see one you like, use your mouse to hover over the picture. You will see some text appear; the name of the product and a code. These are the details you need.

If you’re not sure how to take the required measurements, visit our How to Order guide HERE.

Once you have completed our contact form HERE  we will get back to you and request a photograph if required.

Our full Privacy Policy is HERE, where you will also find our Privacy FAQs

The Handrail People is a company registered in England under company registration number 4873699

We hope that you will be satisfied with the work we have done. If you would like to leave us some feedback, please contact us on

If you don’t feel confident that you can measure up and you would like a site visit, please let us know. Our site visits are free of charge. We aim to visit you within 2 weeks of your enquiry.

Category: FAQ page

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