What our customers say about us

Thank you for the work you have done. The handrails look great and you have done an excellent job – complete with sweeping up

Colin Warnock

My parents are really pleased with the service and product provided, I wish we had done this a lot sooner

Elaine Connor

I would just like to thank you for your prompt and efficient service.  The handrail you supplied to my measurements has been fitted, painted, and will prove a very useful safety feature.

Ann Webber

The handrails look lovely. They are exactly what I asked for and they were fitted so quickly. Thank you again

Potter's Bar

Thank you- A brilliant job and so quick! Now I will have no fears using the steps in the winter

Mrs Cuthbertson

The quality of the workmanship is very high and it has made such a difference both to my fathers’ confidence in getting up and down his steps and stairs and my peace of mind knowing that he is now much less likely to fall

Mrs Green

The handrails arrived on the right day. Thank you! They are exactly what we wanted and the quality is very good. We have put them in place and they look superb. We would certainly recommend you

Mrs Cannining

Handrail arrived this morning and is now installed and operational. A great bespoke product with impressive speedy service – thank you very much

David Lindsay

Just to let you know that I am really pleased with the handrails. A bit amazed that you did it so quickly!! They look really good, just like on the photos, and in good time for my relatives to use them!! Thank you very much

Brenda McQuade

I fitted the handrail this morning. It was really easy to install, is extremely solid and looks really good. The whole process took less than an hour. Thanks for all your help.


A huge thank you for sorting the handrails out so quickly, we are all so pleased with them. Your service, advice & help has been second to none & we have really appreciated it, just can’t tell you how pleased we are. Thank you so much.

Sue Parker

I wanted to thank Jack and George for the superb job they did with our two handrails. The whole job was a very slick operation, and thank you Catherine for your part as well. Kind regards Steve and Madeleine.

Steve Brooks

Really pleased with our handrails and balustrade. Wish we’d had it done years ago! The work was efficiently and tidily carried out, thanks very much.

Tim & Sue Cook

I just want to say that we are really pleased with our new railings, as is our neighbour. Many thanks to you and the team for your work getting it done. The guys who did the installation did a great job and left the place spotless. All in all- very happy.

Andy Bridges

We are very pleased with the handrails. They look great and will be very useful. It was a pleasure meeting Jack today and a pleasure dealing with your company. It is nice to deal with people that are polite, punctual, do a great job and at a great price. I was able to go down our front steps this morning for the first time since March ! Thank you.

Debbie Ireson

I am delighted with the balustrades I had fitted on Wednesday, they compliment the plain ones leading to the lawn. The railings fitted to my front porch last year are very elegant and enable me to reach my car safely, my thanks to all who worked to provide efficient attractive railings.

T. Reynolds

We (it was my daughters house) are indeed delighted with the balustrade. It has been a pleasure dealing with your company – from the initial enquiry, through to ordering and receiving the final product. Installed by as I understand your son and his colleague, who were professional and polite throughout. I will have no hesitation in recommending The Handrail People to others.

Janine Taylor

Jack and George arrived this morning to fit my garden rail. The product reached all expectations and the fitting was carried out swiftly and efficiently. Both guys were charming and could not be faulted in any way. I have just given the rail my first trial and for the first time in several months I have been into my garden and  topped up the bird feeders. You’ve no idea what that means to me. Many thanks for a great job and I would be happy to recommend you to anyone at any time.

Ron and Tricia Mitchell

May I thank you and all your team for the new handrail today between our patio and garden. Two years ago, you installed a handrail at the front of the house and we are so pleased with it we didn’t hesitate to come back to you for this second one. We are absolutely delighted. You, your team -and especially George and Sam were a real pleasure to deal with. We would unhesitatingly recommend you to anyone considering an outside handrail.

Colin Sheppard

Your handiwork has already been admired. We admired your professionalism and easy approachability, many thanks for a job well done- including dislodging
stuck poles!

John & Liz Taylor

We are certainly very happy with our new balustrade. Jack and George arrived on time and it was fixed exactly where we wanted it in no time at all, with no mess- the powder coating looks great and is well worth the extra.


I am very pleased to report that the handrails were installed for us yesterday, our mother is extremely happy that she can now get up the steps to her little pond or ascend the alterative flight of steps to reach her bird table to leave food for all her feathered friends. Helen and I can rest easy knowing that the garden, in particular the steps, are now so much safer for her. The guys you sent were great, very polite and very patient with us! Thank you very much for undertaking such good work for us, it is much appreciated.

Christine Short

Thank you for your services, we would recommend you to others and we would have no reservations about coming back to use you again ourselves.

Liam & Tracey

I am very pleased with the handrail, the guys did a really good job in fabricating and fitting it and it looks great.


We are delighted with the handrails- a brilliant job.

Mr & Mrs Smith

Jack did such a great job, we are really happy with it! So glad our neighbours recommended you…and just as they said you were so efficient and a pleasure to deal with.


The Handrail People have helped my 90 year old parents on two occasions with handrails to help them get in and out of their flats. Having a handrail fitted has made a huge difference to their daily lives, without them they would  completely lose their independence and feel stranded. The handrails gave them the confidence they needed to manage a couple of steps, something that seems easy for the able bodied but daunting for them. The Handrail People were quick to process my order on both occasions and supplied my parents with the perfect handrails for two different venues. I would recommend them to anyone with similar access problems.

Get in contact with us today and find out how we can help!